Quickstart

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Prerequisites

• An email address to sign in with (or a Google / GitHub account)
• Your website URL, so EmaDesk can extract details automatically
• A document, FAQ, or help page the agent can learn from

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Get started

1

Create your account

Sign in with email, Google, or GitHub, then complete your profile and create your organization. The agent is created automatically.

See Sign up and onboarding for the full walkthrough.

2

Add knowledge

Open Knowledge under Knowledge Sources and add a document, paste text, or crawl a web page. EmaDesk indexes it so the agent can answer from it.

Learn more in Knowledge base.

3

Test your agent

Go to Configuration and chat with your agent in the live preview. Adjust its instruction if you want a different tone or behavior.

4

Add the widget to your site

On the Dashboard, copy the installation snippet and paste it before the closing </body> tag of your website.

<!-- EmaDesk Chat Widget -->
<script src="https://cdn.emadesk.com/emadesk-widget.js?orgId=YOUR_ORG_ID" async></script>

5

Watch it work

Visitor chats appear in your Inbox in real time, and results show up in Analytics.