Skip to main content
API tools let your agent reach your own systems. Register an endpoint once, and the agent can call it to fetch live data or trigger an action in the middle of a conversation. You find them under APIs in the Knowledge Sources section.
API tools, empty state
API tools are available on paid plans.

​
Add an API tool

Click New and define the request:
1

Method and URL

Choose the HTTP method (GET, POST, and so on) and the endpoint URL.
2

Authentication

Add any auth headers, tokens, or keys the endpoint needs. They are stored securely.
3

Inputs

Describe the inputs the agent should collect and pass to the request.
4

Test

Run a test request to confirm it works before saving.
New API tool dialog
Common uses: check live stock or order status, create a support ticket, or kick off a workflow in your backend, all without a human stepping in.