Skip to main content
EmaDesk is an intelligent customer-support agent. You give it your knowledge, connect it to your data, and embed a chat widget on your site. It then answers customer questions accurately, takes actions through your own APIs, and escalates to a human when needed. It is not a bot builder you have to wire up by hand. A single agent ships ready to work, and you shape it from one dashboard.
EmaDesk dashboard

​
What you can do

Answer from your content

Upload documents or crawl your site and the agent answers from your real content, with sources.

Look up and update data

Give the agent structured tables it can read and write during a chat, like orders or bookings.

Take real actions

Connect your own APIs so the agent can fetch live data or trigger workflows mid-conversation.

Hand off to humans

When a chat needs a person, the agent transfers it to your support team automatically.

​
How it fits together

1

Set up your workspace

Sign up, name your organization, and the agent is created for you. See Sign up and onboarding.
2

Teach it

Add knowledge, tables, and API tools, then shape its instructions in Configuration.
3

Go live

Copy the widget snippet from the Dashboard and add it to your website.
4

Run support

Watch conversations in the Inbox, measure results in Analytics, and invite your team.
In a hurry? The Quickstart takes you from sign-up to a live widget in a few minutes.